Site MapHelpFeedbackChapter 1 Multiple Choice Quiz
Chapter 1 Multiple Choice Quiz
(See related pages)



1

Operations Management includes all of these activities except:
A)Schedule work
B)Secure financial resources
C)Maintain quality
D)Oversee the transformation process
E)Manage inventories
2

Which one of these was not mentioned in the list of recent trends in operations management?
A)Total quality management
B)Worker involvement
C)Global competition.
D)Automation.
E)Environmental issues.
3

The major difference between goods and services is:
A)it is difficult to inventory services
B)services lack the profitability that goods enjoy
C)goods production usually requires more labor than services
D)goods are always customized, services are always standardized
E)an organization offering goods cannot also offer services
4

Which of the following is not a type of operations?
A)goods production
B)storage/transportation
C)entertainment
D)communication
E)market analysis
5

Which of the following is not true about a lean production system?
A)It puts emphasis on quality, flexibility, and time reduction.
B)It puts emphasis on reducing a company's labor force.
C)It is involved in maintaining and improving the system with lower amounts of inventory.
D)It uses small production batch sizes.
E)It uses safety stock to protect against uncertainty.





To learn more about the book this website supports, please visit its Information Center.
(c)2005 McGraw-Hill Higher Education
Any use is subject to the Terms of Use and Privacy Policy.
McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.


Operations Management, 8/eOnline Learning Center with Powerweb

Home > Chapter 1 > Multiple Choice Quiz/DVD