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- Operations management is
- What are the three basic functions in business organizations?
- The operations function oversees a conversion process. Explain briefly.
- What is meant by the term value-added?
- The majority of service jobs fall into about seven categories:
1) 5)
2) 6)
3) 7)
4) - Name some ways that manufacturing and systems and service systems differ.
1) 4)
2) 5)
3) 6) - Operations management professional make a decisions that affect the entire
organization.
Briefly explain each of these categories:
What When Where How Who - What are models, and what are some of the ways they are useful?
- What are trade-off decisions?
- What is a systems approach, and why is a systems approach useful?
- What are some areas of ethical responsibility in the management of operations?
- Why is there a need for the various functional areas of an organization to collaborate?
- Explain these terms:
craft production
mass production
division of labor
interchangeable parts
- List the five major trends in business organizations that are mentioned
inthe textbook.
1)
2)
3)
4)
5)
- What is a supply chain, and why is it important??
- List seven continuing trends in business.
1)
2)
3)
4)
5)
6)
7) - Explain the term lean production.
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