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1 | |
Many factors impact productivity, one factor not generally stated as having a negative impact on productivity is: |
| | A) | Government regulations |
| | B) | Liability claims |
| | C) | Increased emphasis on services |
| | D) | Emphasis on short-term performance |
| | E) | All are reasons. |
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2 | |
Which is the correct hierarchy of operations management decisions (highest first)? |
| | A) | Operating, tactical, strategic |
| | B) | Operating, strategic, tactical |
| | C) | Goals, missions, productivity |
| | D) | Strategic, operating, tactical |
| | E) | Strategic, tactical, operating |
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3 | |
An operations strategy is developed using many sources of input - which is the least likely to have input? |
| | A) | Quality |
| | B) | Planning |
| | C) | Suppliers |
| | D) | Top Management |
| | E) | Production |
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4 | |
A measure of productivity which reflects a combination of some or all of the resources used to obtain a certain output is: |
| | A) | labor productivity |
| | B) | machine productivity |
| | C) | multi-factor productivity |
| | D) | materials productivity |
| | E) | overhead productivity |
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5 | |
Distinctive competencies in organizations seldom relate to: |
| | A) | price (cost) |
| | B) | quality |
| | C) | time |
| | D) | flexibility |
| | E) | facilities layout |
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6 | |
Productivity is calculated by: |
| | A) | Dividing inputs by outputs |
| | B) | Multiplying inputs by outputs |
| | C) | Adding inputs to outputs |
| | D) | Dividing outputs by inputs |
| | E) | Using benchmarking to yield results |
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