Five-level framework: Another of O’Brien’s trademarks, the framework organizes
the complex IS concepts a business student needs into 5 simple components
Foundation Concepts, Technology, Applications, Development and Management
that correspond to the modules of the text. The framework has been revised
for the 12E to better and more easily communicate the levels of IS knowledge.
Internet, Intranets/Extranets, Electronic Commerce, and Enterprise Collaboration:
The 12E emphasizes these hot topical areas, integrating them thoroughly throughout
the text in chapter material and real world cases.
Strategic, International, Ethical Dimensions of IS: The 12E dedicates individual
chapters to these important topics, but also weaves them into every chapter
through the real world cases and problems.
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