Chapter 1 Foundations of Information Systems in Business
Section I Foundation Concepts: Information Systems in Business
Section II Foundation Concepts: Components of Information Systems
Chapter 2 Competing With Information Technology
Section I Fundamentals of Strategic Advantage
Section II Using Information Technology for Strategic Advantage
Module II Information Technologies
Chapter 3 Computer Hardware
Section I Computer Systems: End User and Enterprise Computing
Section II Computer Peripherals: Input, Output, and Storage Technologies
Chapter 4 Computer Software
Section I Application Software: End User Applications
Section II System Software: Computer System Management
Chapter 5 Data Resource Management
Section I Managing Data Resources
Section II Technical Foundations of Data Resource Management
Chapter 6 Telecommunications and Networks
Section I The Networked Enterprise
Section II Telecommunications Network Alternatives
Module III Business Applications
Chapter 7 Electronic Business Systems
Section I Enterprise Business Systems
Section II Functional Business Systems
Chapter 8 Electronic Commerce Systems
Section I Electronic Commerce Fundamentals
Section II E-Commerce Applications and Issues
Chapter 9 Decision Support Systems
Section I Decision Support in Business
Section II Artificial Intelligence Technologies in Business
Module IV Development Processes
Chapter 10 Developing Business/IT Solutions
Section I Developing Business Systems
Section II Implementing Business Systems
Module V Management Challenges
Chapter 11 Security and Ethical Challenges
Section I Security, Ethical, and Societal Challenges of IT
Section II Security Management of Information Technology
Chapter 12 Enterprise and Global Management of Information Technology
Section I Managing Information Technology
Section II Managing Global IT
REVIEW QUIZ ANSWERS
References
GLOSSARY FOR BUSINESS PROFESSIONALS
Name Index
Organization Index
Subject Index
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