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1 |  |  _______ are abstract ideas that guide one's thinking and behavior across all situations. |
|  | A) | Perceptions |
|  | B) | Personalities |
|  | C) | Attitudes |
|  | D) | Values |
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2 |  |  A learned predisposition toward a given object refers to |
|  | A) | attitude. |
|  | B) | personality. |
|  | C) | culture. |
|  | D) | perception. |
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3 |  |  The _______ component of attitude refers to how one intends or expects to act toward a situation. |
|  | A) | value |
|  | B) | behavioral |
|  | C) | cognitive |
|  | D) | affective |
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4 |  |  Values and attitudes influence people's workplace behavior, which includes their actions and judgements. |
|  | A) | True |
|  | B) | False |
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5 |  |  _______ reflects the extent to which an employee identifies with an organization. |
|  | A) | Organizational improvement |
|  | B) | Job involvement |
|  | C) | Organizational commitment |
|  | D) | Job satisfaction |
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6 |  |  A person's dependability, persistence, responsibility, and level of achievement orientation refers to |
|  | A) | conscientiousness. |
|  | B) | extroversion. |
|  | C) | agreeableness. |
|  | D) | emotional stability. |
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7 |  |  Extroversion refers to how relaxed, secure, and unworried an individual is. |
|  | A) | True |
|  | B) | False |
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8 |  |  _______ governs how much people believe they control their fate through their own efforts. |
|  | A) | Self-efficacy |
|  | B) | Locus of control |
|  | C) | Self-esteem |
|  | D) | Motivation |
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9 |  |  The belief in one's personal ability to complete a task refers to |
|  | A) | self control |
|  | B) | locus of control |
|  | C) | self-efficacy. |
|  | D) | self-esteem |
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10 |  |  Self-monitoring is the extent to which people are able to observe their own behavior and adapt it to external situations. |
|  | A) | True |
|  | B) | False |
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11 |  |  Which of the following is NOT a step in the perceptual process? |
|  | A) | Selective attention |
|  | B) | Persuasion |
|  | C) | Interpretation and evaluation |
|  | D) | Storing in memory |
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12 |  |  The tendency to filter out information that is discomforting, that seems irrelevant, or that contradicts one's belief refers to |
|  | A) | stylizing. |
|  | B) | the halo effect. |
|  | C) | selective perception. |
|  | D) | stereotyping. |
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13 |  |  Forming an impression of someone based on a single trait is called |
|  | A) | discrimination. |
|  | B) | selective perception. |
|  | C) | stereotyping. |
|  | D) | the halo effect. |
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14 |  |  The self-fulfilling prophecy describes the phenomenon in which people's expectations of them or others lead them to behave in ways that make those expectations come true. |
|  | A) | True |
|  | B) | False |
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15 |  |  In _______, one compares an individual's behavior with that of his or her peers. |
|  | A) | consensus |
|  | B) | consistency |
|  | C) | distinctiveness |
|  | D) | fundamental attribution |
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16 |  |  In the fundamental attribution bias, people tend to take more personal responsibility for success than for failure. |
|  | A) | True |
|  | B) | False |
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17 |  |  Role _______ occurs when one feels torn by the different expectations of important people in one's life. |
|  | A) | dependence |
|  | B) | ambiguity |
|  | C) | overload |
|  | D) | conflict |
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18 |  |  Sleeplessness, changes in eating habits, and increased alcohol consumption are physiological signs of stress. |
|  | A) | True |
|  | B) | False |
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