Part I. Foundations of Management

CHAPTER 1. Managing

Appendix A: The Evolution of Management

CHAPTER 2. The External Environment and Organizational Culture

CHAPTER 3. Managerial Decision Making

Part II. Planning and Strategy

CHAPTER 4. Planning and Strategic Management

CHAPTER 5. Ethics and Corporate Responsibility

Appendix B: The Caux Round Table Business Principles of Ethics

Appendix C: Managing in Our Natural Environment

CHAPTER 6. International Management

CHAPTER 7. Entrepreneurship

Appendix D: Information for Entrepreneurs

Part III. Organizing: Building a Dynamic Organization

CHAPTER 8. Organization Structure

CHAPTER 9. Organizational Agility

CHAPTER 10. Human Resource Management

CHAPTER 11. Managing the Diverse Workforce

Part IV. Leading: Mobilizing People

CHAPTER 12. Leadership

Appendix E: Classic Contingency Models of Leadership

CHAPTER 13. Motivating for Performance

CHAPTER 14. Teamwork

CHAPTER 15. Communicating

Part V. Control and Change

CHAPTER 16. Managerial Control

CHAPTER 17. Managing Technology and Innovation

Appendix F: Operations Management in the New Economy

CHAPTER 18. Creating and Managing Change