Module 1: Business Impacts

• Totally revised this module to reflect current “post Intenet bubble.”
• Added detail on strategy and business model assessments to Chapter 1
• Added discussion of Henderson's and Venkatraman's framework on IT-Strategy alignment
• Simplified Chapter 2 to focus on IT impacts on organization design
• Added new Chapter 3 on the Extended Enterprise
• Simplified Chapter 4 on Making the Business Case for IT; removed info on valuations
• Added new cases on Charles Schwab in 2002, LeapFrog, Wyndham and Global Healthcare Exchange
• Added Nicholas Carr's IT Doesn't Matter, HBR article and Letters to the Editor

Module 2: Managing Networked Infrastructure and Operations

• Updated architecture to reflect new architecture principles
• Updated project management
• Updated references
• Added new case on Care Group

Module 3: Managing and Leading the Networked IT Organization

• Revised Outsourcing Chapter to include Offshoring and Insourcing and added up-to-date technical note on global outsourcing
• Simplified and updated the Project Risk framework
• Added new global cases on Cathay Pacific, Royal Caribbean Cruises, Ltd., Rakuten, Telecomunicacoes de São Paulo S.A. (Telesp), UCB, and Enabling Business Strategy with IT at the World Bank