 |
1 | |
A culture is a communally produced and shared model of reality that communicates how a group should: |
| | A) | Work together. |
| | B) | Behave, think, and feel as a society. |
| | C) | Think and feel in relation to others. |
| | D) | Solve problems. |
|
|
2 | |
That which helps to shape both our lifestyle and our self-concept is collective: |
| | A) | Culture. |
| | B) | Sociology. |
| | C) | Social knowledge. |
| | D) | Folk lore. |
|
|
3 | |
Verbal statements, in Asian cultures, tend to be: |
| | A) | Reserved and vague. |
| | B) | Reserved and specific. |
| | C) | Reserved and authoritative. |
| | D) | Reserved with little nonverbal behavior. |
|
|
4 | |
Some discriminatory attitudes still linger in the 21st century; they include less information sharing and: |
| | A) | Resistance to hiring and firing minorities. |
| | B) | Fewer opportunities for minority consumers. |
| | C) | Resistance to mentoring minorities. |
| | D) | Fewer opportunities for retirement. |
|
|
5 | |
When a woman behaves according to socialized sex roles, she may be regarded as an ineffectual manager, but if she is assertive she may be viewed as domineering, a phenomenon identified as double: |
| | A) | Indemnity. |
| | B) | Speak. |
| | C) | Trouble. |
| | D) | Bind. |
|
|
6 | |
Beliefs help to shape core values but are: |
| | A) | Less valid than values. |
| | B) | More valid than values. |
| | C) | Less flexible than values. |
| | D) | More flexible than values. |
|
|
7 | |
That which is rich in symbolism, art, words, stories, and situations that hold specific meaning to members is: |
| | A) | Specific Culture. |
| | B) | Observable Culture. |
| | C) | Observable Beliefs. |
| | D) | Popular Culture. |
|
|
8 | |
Organizational members can become heroes if they: |
| | A) | Demonstrate solid leadership and follow the leader's orders. |
| | B) | Exhibit superior motivational skills and are able to resist complaints. |
| | C) | Are excellent performers and symbolize organization values. |
| | D) | Follow the boss's orders and are able to resist customers' complaints. |
|
|
9 | |
A company's paying for a dinner to honor each of its retirees is an example of: |
| | A) | Rite or ritual. |
| | B) | Company lore. |
| | C) | A company benefit. |
| | D) | Company heroism. |
|
|
10 | |
Two primary functions of lore, or stories are to guide: |
| | A) | New members and to socialize veteran members. |
| | B) | The vision and to maintain memories. |
| | C) | Veteran members and to socialize new members. |
| | D) | Employees and to socialize the company culture. |
|
|
11 | |
Back in the 1890's the snack food, potato chips, was born as a result of a: |
| | A) | Company dealing with creativity. |
| | B) | Company dealing with obstacles. |
| | C) | Company dealing with employee policies. |
| | D) | Company dealing with heroes. |
|
|
12 | |
The vision for the future and the soul of what a company values is called: |
| | A) | Long Range Planning. |
| | B) | Mission Statement. |
| | C) | Deep organizational culture. |
| | D) | Organizational perspective. |
|