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1 | |
Effective preparation for an interview includes researching the company, role play, and: |
| | A) | Deciding on the right "look" you want to project by your attire. |
| | B) | Writing answers to potential interview questions. |
| | C) | Rewriting your résumé. |
| | D) | Networking with potential interviewers. |
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2 | |
In a panel interview, the interviewers are evaluating the candidate's attitude, ability to think clearly under pressure, and: |
| | A) | Communication skills. |
| | B) | Social skills. |
| | C) | Etiquette. |
| | D) | Technical skills. |
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3 | |
When an applicant is asked a question like, "What has been your most serious mistake at work and what did you do about it?", the interview is most likely: |
| | A) | An information session. |
| | B) | A one-on-one interview. |
| | C) | A traditional interview. |
| | D) | A behavioral interview. |
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4 | |
When faced with a question like, "How would you deal with an irate customer?", the best response to the interviewer is: |
| | A) | "I never have had an opportunity to deal with a customer so I don't know." |
| | B) | "I would call my supervisor and let her handle the matter." |
| | C) | "What do I need to know about your company that makes customers irate?" |
| | D) | "I would try to assess the problem and get the customer help." |
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5 | |
An interviewee should wear a neat, conservative dark suit, sensible well-polished shoes that match the suit, and avoid: |
| | A) | Carrying a briefcase. |
| | B) | Cologne or aftershave. |
| | C) | A conservative hairstyle. |
| | D) | Make-up. |
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6 | |
When you arrive at an interview be polite to the receptionist and anyone else you meet while waiting, and wait to: |
| | A) | Be invited in to see the interviewer, even if it is a long time. |
| | B) | Be invited to submit your résumé. |
| | C) | See the interviewer, but no longer than ten minutes before you ask. |
| | D) | Ask for the restroom. |
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7 | |
In an interview, one might be asked any one or more of the five types of questions: Closed, Open-ended, and: |
| | A) | Hypothetical, situational, and loaded. |
| | B) | Behavior-based, loaded, and hypothetical. |
| | C) | Loaded, behavior-based, and those which put you on the spot. |
| | D) | Hypothetical, technical, and behavior-based. |
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8 | |
Questions about teamwork involve your interactions with others and your leadership ability to help assess how: |
| | A) | Well you will be able to fulfill your ambitions. |
| | B) | Well you will match the job. |
| | C) | The company can meet your expectations. |
| | D) | You will fit in and work with colleagues. |
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9 | |
When the interviewer asks for your questions, be sure to ask about: |
| | A) | The salary and vacation times and other benefits. |
| | B) | The company policy on promotions and advancement. |
| | C) | The company's mission and competitive advantage. |
| | D) | The types and genders of employees with whom you will work. |
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10 | |
To practice interviewing rehearse these four things: |
| | A) | Speech, paralanguage, dress, and no blame. |
| | B) | Speech, dress, no blame, and rehearsal. |
| | C) | Speech, homework, dress, and no blame. |
| | D) | Speech, paralanguage, homework, and no blame. |
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11 | |
In an interview, what should you do when you are asked a question which is not legal? |
| | A) | State that it is illegal and you will not answer it. |
| | B) | Try to focus on the actual issue that may underlie the question. |
| | C) | State that it is illegal but you will gladly answer it. |
| | D) | Ignore the question and ask the interviewer one instead. |
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12 | |
In negotiation after you have been offered a position, some of the factors of a benefits and compensation package to consider are: |
| | A) | Base salary and Performance-based review. |
| | B) | Additional compensation and flextime. |
| | C) | Insurance and base salary. |
| | D) | Tuition reimbursement and stock prices. |
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13 | |
Practicing active listening skills can help you to understand and interpret what the interviewer is looking for and: |
| | A) | Determine what aspects of your academic background are unimportant. |
| | B) | Avoid difficult questions. |
| | C) | Determine when a "behavioral question" is coming. |
| | D) | Determine what direction to take with your responses. |
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14 | |
When you get a job offer, try not to let your eagerness for cash and a job: |
| | A) | Make you appear excited and accept the job too soon. |
| | B) | Outweigh your better judgment about the fit between you and the job. |
| | C) | Make you forget to negotiate for more base salary. |
| | D) | Overcome your fear of relocating. |
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15 | |
You have been "recruited" and ultimately offered a position, but you decide not to accept the offer; you should: |
| | A) | Send a letter of apology to the interviewers you met. |
| | B) | Call the interviewer and tell her that you got a better offer. |
| | C) | Send an email apologizing for the time they spent with you. |
| | D) | Send a thank you letter to the interviewer and decline the offer. |
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16 | |
An example of a closed question in an interview is: |
| | A) | "Tell me about your last employment and how you enjoyed that job." |
| | B) | "How did you accomplish increasing sales by twenty percent?" |
| | C) | "Do you prefer working the day or night shift?" |
| | D) | "Why is there a gap in your employment record?" |
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