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1 |  |  A ________ is part of a local hard drive, a special file with permission restrictions. |
|  | A) | message |
|  | B) | response |
|  | C) | an agent |
|  | D) | none of the above |
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2 |  |  When the sender and the receiver of an email are on the same system, we need only ___________. |
|  | A) | one UA |
|  | B) | two UAs |
|  | C) | one UA and one MTA |
|  | D) | none of the above |
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3 |  |  When the sender and the receiver of an email are on different systems, we need only _____________. |
|  | A) | one MTA |
|  | B) | two UAs |
|  | C) | two UAs and one pair of MTAs |
|  | D) | none of the above |
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4 |  |  When the sender is connected to the mail server via a LAN or a WAN, we need only ______________. |
|  | A) | two MTA |
|  | B) | two UAs and two pairs of MTAs |
|  | C) | two UAs and a pair of MTAs |
|  | D) | none of the above |
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5 |  |  When both sender and receiver are connected to a mail server via a LAN or a WAN, we need ___________________. |
|  | A) | two UAs, two pairs of MTAs, and a pair of MAAs |
|  | B) | two UAs, and two pairs of MTAs |
|  | C) | two UAs, two pairs of MTAs, and two pairs of MAAs |
|  | D) | none of the above |
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6 |  |  ________ provides service to the user to make the process of sending and receiving a message easier. |
|  | A) | An MTA |
|  | B) | An MAA |
|  | C) | A UA |
|  | D) | none of the above |
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7 |  |  Which of the following services is not provided by a UA? |
|  | A) | composing messages |
|  | B) | reading messages |
|  | C) | replying messages |
|  | D) | all are |
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8 |  |  There are two types of user agents: _________ and ___________. |
|  | A) | command-driven; data-driven |
|  | B) | command-driven and GUI-based |
|  | C) | command-based and data-based |
|  | D) | none of the above |
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9 |  |  The ________ usually contains the sender address, the receiver address, and other information. |
|  | A) | message |
|  | B) | envelope |
|  | C) | both a and b |
|  | D) | none of the above |
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10 |  |  The message contains the ________ and the __________. |
|  | A) | header; envelop |
|  | B) | header; body |
|  | C) | envelop; body |
|  | D) | none of the above |
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11 |  |  In the Internet, the email address consists of two parts: a _______ and a _______. |
|  | A) | local part; domain name |
|  | B) | global part; domain name |
|  | C) | label; domain name |
|  | D) | none of the above |
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12 |  |  _________ is a supplementary protocol that allows non-ASCII data to be sent through email. |
|  | A) | JPEG |
|  | B) | MPEG |
|  | C) | MIME |
|  | D) | none of the above |
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13 |  |  The actual mail transfer is done through ____________. |
|  | A) | UAs |
|  | B) | MTAs |
|  | C) | MAAs |
|  | D) | none of the above |
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14 |  |  The formal protocol that defines the MTA client and server in the Internet is called ___________. |
|  | A) | SMTP |
|  | B) | SNMP |
|  | C) | TELNET |
|  | D) | none of the above |
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15 |  |  The process of transferring a mail message occurs in ________ phases. |
|  | A) | two |
|  | B) | four |
|  | C) | five |
|  | D) | none of the above |
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16 |  |  SMTP is a __________protocol. |
|  | A) | pull |
|  | B) | push |
|  | C) | both a and b |
|  | D) | none of the above |
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17 |  |  The third stage in an email transfer needs a ________ protocol. |
|  | A) | pull |
|  | B) | push |
|  | C) | both a and b |
|  | D) | none of the above |
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18 |  |  The third stage in an email transfer uses a(n) ________ protocol. |
|  | A) | UA |
|  | B) | MTA |
|  | C) | MAA |
|  | D) | none of the above |
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19 |  |  Currently two message access protocols are available: _______ and _________. |
|  | A) | POP3; IMAP2 |
|  | B) | POP4; IMAP1 |
|  | C) | POP3; IMAP4 |
|  | D) | none of the above |
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20 |  |  Which part of the mail created by the UA contains the sender and receiver names? |
|  | A) | envelope |
|  | B) | address |
|  | C) | header |
|  | D) | none of the above |
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21 |  |  In the _______ encoding scheme, 24 bits become 4 characters, and eventually are sent as 32 bits. |
|  | A) | 8bit |
|  | B) | binary |
|  | C) | base64 |
|  | D) | none of the above |
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22 |  |  In the _______ encoding scheme, a non-ASCII character is sent as 3 characters. |
|  | A) | 8bit |
|  | B) | base64 |
|  | C) | quoted-printable |
|  | D) | none of the above |
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23 |  |  This command identifies the recipient of the mail. |
|  | A) | HELO |
|  | B) | MAIL FROM |
|  | C) | RCPT TO |
|  | D) | none of the above |
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24 |  |  This command identifies the sender of the message. |
|  | A) | HELO |
|  | B) | MAIL FROM |
|  | C) | RCPT TO |
|  | D) | none of the above |
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25 |  |  The MIME _______ header uses text to describe the type of data in the body of the message. |
|  | A) | content-type |
|  | B) | content-transfer-encoding |
|  | C) | content-description |
|  | D) | none of the above |
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26 |  |  _______ is more powerful and complex than _______. |
|  | A) | POP3; IMAP4 |
|  | B) | IMAP4; POP3 |
|  | C) | SMTP; POP3 |
|  | D) | none of the above |
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