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Verbal Communication Skills


When you have completed Chapter 6, you will be able to:
  • Understand the difference between Edited American English and community dialect.
  • Practice refining the lagniappe of communications.
  • Examine the qualities of informal communication, such as tone and body language.
  • Understand that subtle, unspoken meanings can be conveyed through micromessages.
  • Learn how to give and receive feedback for personal and career growth.
  • Demonstrate the difference between evaluation and feedback.
  • Learn how to give constructive feedback.
  • Develop and organize informational presentations.
  • Plan a meeting by creating an agenda.
  • Lead and/or participate in a roundtable discussion.
  • Adapt a presentation to PowerPoint.










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