SECTION A: Concept Check

1. What are the two language patterns that most people in America speak?
2. List several ways people communicate information nonverbally.
3. List three of the vocal elements that influence a person’s oral presentation.
4. What is a micromessage? Identify a micromessage that you have received recently. Now identify one that you have given. What were their effect?

SECTION B: Concept Check

1. State the difference between feedback and evaluation.
2. What are some of the qualities of effective feedback?
3. How does constructive feedback differ from negative feedback?
4. Is positive feedback as valuable as constructive feedback?

SECTION C: Concept Check

1. Describe the "Purpose, Process, Outcomes" approach to meetings.
2. Why are ground rules and agendas helpful for presentations and meetings?
3. Describe the roles played by participants in a roundtable discussion.

SECTION D: Concept Check

1. List the parts of the PEER model used in developing a presentation.
2. What are some qualities of a good PowerPoint presentation?
3. How do editing and revising skills apply to developing presentations?
4. How can you overcome your anxieties about giving a presentation?