Operations Management for Competitive Advantage
Eleventh Edition is part of complete learning package

• Student DVD-ROM with each copy of the text includes Practice Quizzes, ScreenCam Tutorials, Excel Spreadsheets, Full length videos, PowerPoint Slides, web links, and additional resources. For a complete set see the back inside cover of the text.
• Instructor Resource CD provides a library of Video clips, PowerPoint slides, text figures, and digital versions of the teaching supplements including the Test Bank (in Word) and the E-Z Test Computerized Testing System, Instructor's Solution Manual and Instructor's Resource Manual.
• Student Study and Lecture Guide written by Marilyn Helms of Dalton State University, helps prepare students for exams with an overview of each chapter, key terms, a review quiz, exercises that parallel the text, lecture slides and notes. Order your copy using ISBN 0072983949 or packaged with the text using ISBN0073607126
• The Online Learning Center features Interactive Operations Management applets, practice quizzes, Internet Links, Excel Spreadsheets, PowerPoint Lecture slides, OM resources and chapter by chapters study aids for students.
• The Jacobs support site www.pom.edu includes web-based simulations for the Beer Game, The E-Ops Game, classroom exercises, plant tours, streaming videos, and many additional features to supplement your course.
• The Operations Management Center Supersite at www.mhhe.com/pom offers a wealth of edited and organized OM resources including links to Operations Management Business Week articles, OM Organizations, and virtual tours of operations in real companies.
• McGraw-Hill/Irwin Operations Management Video Series. This 12 volume 40 segment Video Series includes professionally developed videos and DVDs showing students real applications of key manufacturing and service topics featuring companies such as McDonald's, Saturn, Louisville Slugger, Honda, Federal Signal Corp. Washburn Guitars, Disney, United Airlines, BP Amoco, Chase Bank and many more. Each segment includes onsite footage and interviews with managers to help students see how companies use operations management concepts and techniques to be productive and competitive

Course Management

• PageOut is McGraw-Hill's unique point-and-click course website tool, which enables you to create a full-featured, professional quality course website without knowing HTML coding. With PageOut you can post your syllabus online, assign content, and maintain results in the gradebook. PageOut is free for McGraw-Hill/Irwin text users and we even have a team ready to help you create your site.
• WebCt and McGraw-Hill have partnered to make it easy to take your course online. McGraw-Hill/Irwin resources for this course are available free to adopters in ready to use WebCt format.
• Blackboard McGraw-Hill has a partnership with Blackboard Inc. to make it even easier to take your course online. You can have McGraw-Hill content delivered for Blackboard 5. Simply choose a McGraw-Hill textbook packaged with an Online Learning Center and we will provide training and support for Blackboard to you.

Customize

• McGraw-Hill/Primis Online. Operations Management 11e is available in its entirety for customizing in either print or e-book formats. This features offers you the flexibility to customize your course including material from the largest online collection of textbooks, readings, and cases. www.mhhe.com/primis