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Chase 11/e
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Table of Contents
About the Authors
Preface


Student Edition
Instructor Edition
Operations Management for Competitive Advantage, 11/e

Richard B. Chase, University of Southern California
F. Robert Jacobs, Indiana University–Bloomington
Nicholas J. Aquilano, University of Arizona

ISBN: 0072983906
Copyright year: 2006

Table of Contents



SECTION ONE OPERATIONS STRATEGY AND MANAGING CHANGE
1 Introduction to the Field
2 Operations Strategy and Competitiveness
Technical Note 2 Optimizing the Use of Resources with Linear Programming
3 Project Management
4 Product Design
Technical Note 4 Learning Curves
SECTION TWO PROCESS SELECTION AND DESIGN
5 Process Analysis
Technical Note 5 Job Design and Work Measurement
6 Manufacturing Process Selection and Design Technical Note 6 Facility Layout
7 Service Process Selection and Design
Technical Note 7 Waiting Line Management
8 Quality Management: Focus on Six Sigma
Technical Note 8 Process Capability and Statistical Quality Control
9 Operations Consulting and Reengineering
SECTION THREE SUPPLY CHAIN DESIGN
10 Supply Chain Strategy
11 Strategic Capacity Management
Technical Note 11 Facility Location
12 Lean Production
SECTION FOUR PLANNING AND CONTROLLING THE SUPPLY CHAIN
Managerial Briefing Enterprise Resource Planning Systems
13 Demand Management
14 Sales and Operations Planning
15 Inventory Control
16 Material Requirements Planning
17 Operations Scheduling
Technical Note 17 Simulation
18 Synchronous Manufacturing and Theory of Constraints
SUPPLEMENTS
A Financial Analysis
B Operations Technology
Operations Management for Competitive Advantage

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