New and expanded coverage on relevant research topics, including off-shoring, managing global employees, emotional intelligence, knowledge management and sharing, virtual organizations, coaching, and work-related innovations to keep up with the rapidly changing environment.

Updated Ethics material is compelling, current, and embedded throughout multiple chapters.

New and interesting real world incidents, organizational examples, managerial situations, and in-class exercises have been tightly linked to critical aspects of the book's content.

Revised Chapter 7 on Work Stress, an increasingly prevalent phenomenon in today's workplace. Internal and external stress in the workplace environment is a major individual factor in organizational behavior.

Over one-third of new citations are post 2003!

High impact revision of a well-received, popular and classic text!