Opening vignettes begin each chapter with real-world situations that managers of behavior, structure, and processes face every day.

Because students respond to real world examples that support academic/research findings, real-world situations and examples are used to illustrate how the theory and research lessons can be applied in work settings.

"Take it to the Net" exercises require students to perform a specific assignment on the Internet. Each assignment is associated with a theory, research finding, application, or topic in the particular chapter and assists students in their comprehension.

Close-Up boxes, which number two per chapter, are a favorite of students and teachers. They show actual applications of the concepts and theories presented in the chapter. Whenever appropriate, these boxes are used to reflect the important issues of ethics, diversity, and international organizational behavior.

The clear, understandable writing style makes complex research easy for students to understand and comprehend.