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| 1 |  |  Based on early computer-mediated communication theories, which one suggests that text-based messages deprive CMC users of the personal feeling associated with face-to-face interactions? |
|  | A) | Social presence |
|  | B) | Media richness |
|  | C) | Social penetration |
|  | D) | Lack of social cues |
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| 2 |  |  Based on early computer-mediated communication theories, which one suggests people will become more self-absorbed and less inhibited because of the lack of clarity about interaction norms? |
|  | A) | Social presence |
|  | B) | Media richness |
|  | C) | Social penetration |
|  | D) | Lack of social cues |
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| 3 |  |  Based on early computer-mediated communication theories, which one focuses on classifying each medium according to the complexity of the messages it can handle efficiently? |
|  | A) | Social presence |
|  | B) | Media richness |
|  | C) | Social penetration |
|  | D) | Lack of social cues |
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| 4 |  |  The practice of flaming, using hostile language online that creates a negative climate for relational interaction and growth, is associated with which communication theory? |
|  | A) | Social presence |
|  | B) | Media richness |
|  | C) | Social penetration |
|  | D) | Lack of social cues |
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| 5 |  |  Which of the following statements does Walther use as part of the rationale for social information processing theory? |
|  | A) | Touch and tone of voice are not as important in relationship development as most people think they are. |
|  | B) | CMC users can create fully formed impressions of others based on the linguistic content of computer-mediated messages. |
|  | C) | People become less concerned with their own impressions because they likely won't meet the person they talk to online anyway. |
|  | D) | None of the above. |
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| 6 |  |  Based on Walther's discussion about the exchange of information in a CMC format, which of the following is accurate? |
|  | A) | Impressions are formed at a much slower rate because information exchange is slower. |
|  | B) | Relationships that are developed through CMC are as likely to be strong and lasting as are those offline. |
|  | C) | People will learn to adapt to the format of CMC and can create fully-formed impressions of others. |
|  | D) | All of the above. |
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| 7 |  |  In the research process, people who are aware of the outcome of the study and help shape the experiment are called |
|  | A) | experts |
|  | B) | decoys. |
|  | C) | confederates. |
|  | D) | None of the above |
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| 8 |  |  One of the interesting findings of Walther's study about the usefulness of his theory is |
|  | A) | that regardless of the medium, positive affinity was successfully communicated by people who made an attempt to be nice. |
|  | B) | that regardless of the medium, negativity was clearly communicated by people who tried to be mean. |
|  | C) | The emotional tone that was communicated could be identified just as well in face-to-face encounters as through computer-mediated ones. |
|  | D) | All of the above. |
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| 9 |  |  According to Walther's study, what kind of communication strategies were used to communicate warmth in CMC interactions? |
|  | A) | self-disclosure |
|  | B) | praise |
|  | C) | statements of love or liking |
|  | D) | all of the above. |
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| 10 |  |  Walther's findings demonstrate that indirect disagreement in CMC conversations was linked to |
|  | A) | perceptions that one person was likely escalate the conversation to a character attack accomplished by "flaming" messages. |
|  | B) | perceptions of friendliness. |
|  | C) | perceptions that the other person was in love with them and was simply having a hard time stating that love in appropriate terms. |
|  | D) | perceptions of dislike toward the other person. |
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| 11 |  |  What did the participants in the study do nonverbally during the face-to-face interactions? |
|  | A) | Used eye contact. |
|  | B) | Changed tone of voice. |
|  | C) | Used facial expressions to communicate emotion. |
|  | D) | All of the above. |
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| 12 |  |  Walther's concern over the extended time required to convey information in a computer-mediated interaction led him to the conclusion that it will take ______________ when compared to face-to-face experiences. |
|  | A) | nearly the same amount of time over the duration of the relationship |
|  | B) | twice as long |
|  | C) | four times as long |
|  | D) | ten times as long |
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| 13 |  |  When Walther compared 10 minutes of face-to-face conversation with 40 minutes of CMC, what did he find? |
|  | A) | no difference in partner affinity |
|  | B) | much greater feelings of affinity in face-to-face conversations. |
|  | C) | much greater feelings of affinity in CMC. |
|  | D) | findings were dependent on the couple involved. |
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| 14 |  |  Findings from Walther's empirical research help to draw what conclusions in terms of self-disclosure? |
|  | A) | the time it takes to reveal personal information on the web can deter future interactions. |
|  | B) | members of task groups begin trading relational messages when they are scheduled for multiple meetings. |
|  | C) | the time a message was sent is the primary filter for understanding what it means. |
|  | D) | a combination of all three. |
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| 15 |  |  The value of social identity-deindividuation theory in terms of Walther's research is that |
|  | A) | it helps explain how CMC relationships are more intimate than partners who are physically together. |
|  | B) | online relationships often stem from involvement in a narrowly defined cause that can lead to a false sense of similarity between communicators. |
|  | C) | helps explain how valuable asynchronous communication can be to the development of relationships because people have more control over the time the return messages. |
|  | D) | a combination of all three. |
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