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Case Studies
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  1. Assume you work as an insurance billing assistant in a hospital. You send an electronic transmission containing protected health information to a hospital in a distant state and receive notice that the PHI was sent to the wrong address. What will you do?

  2. Inform your privacy officer of the breach, document the incident, and send the information to the correct address.


  3. As an employee in the medical records department of a hospital, you have been asked to de-identify a patient’s protected health information for electronic transmission. What does this involve?

  4. You’ll need to remove information that can identify the patient, including:

    • name
    • zip code
    • date of birth
    • dates of treatment
    • telephone numbers
    • fax number
    • e-mail addresses
    • Social Security number
    • medical record numbers
    • health plan beneficiary numbers
    • birth certificate and driver’s license
    • vehicle identification number and license plate number
    • Web site address
    • finger prints and voice prints
    • photos







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