 | Managing the Structure and Design and Organization
Chapter 9 Key Objectives
- Identify the vertical and horizontal dimensions of organization structure.
- Develop coordination across departments and hierarchical levels.
- Differentiate between authority, responsibility, and accountability.
- Understand the structural characteristics of centralization, span of control, formalization, and chain of command.
- Apply the three basic approaches—functional, divisional, and matrix—to departmentalization.
- Use organizational structure and the three basic organization designs—mechanistic, organic, and boundaryless—to achieve strategic goals.
- Anticipate the key strategic events that are likely to trigger a change in the structure and design of an organization.
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