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Operations Management
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Student Edition
Instructor Edition
Operations Management, 9/e

William J. Stevenson, Rochester Institute of Technology

ISBN: 0073041912
Copyright year: 2007

Table of Contents



1 Introduction
2 Competitiveness, Strategy, and Productivity
3 Forecasting
4 Product and Service Design
4S Supplement: Reliability
5 Strategic Capacity Planning for Products and Services
5S Supplement: Decision Theory
6 Process Selection and Facility Layout
6S Linear Programming
7 Design of Work Systems
7S Learning Curves
8 Location Planning and Analysis
8S The Transportation Model
9 Management of Quality
10 Quality Control
10S Acceptance Sampling
11 Supply Chain Management
12 Inventory Management
13 Aggregate Planning
14 MRP and ERP
15 JIT and Lean Operations
15S Maintenance
16 Scheduling
17 Project Management
18 Management of Waiting Lines
18S Supplement: Simulation

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