After completing this chapter, you should be able to:
• List and briefly discuss the primary ways that business organizations compete. |
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• List five reasons for the poor competitiveness of some companies. |
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• Define the term strategy and explain why strategy is important for competitiveness. |
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• Contrast strategy and tactics. |
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• Discuss and compare organization strategy and operations strategy, and explain why it is important to link the two. |
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• Describe and give examples of time-based strategies. |
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• Define the term productivity and explain why it is important to organizations and to countries. |
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• List some of the reasons for poor productivity and some ways of improving it. |