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True or False
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1.
The mission of a firm should be designed to support the firm's overall strategy.
A)True
B)False
2.
Operations managers measure productivity as the ratio of input to output.
A)True
B)False
3.
Increased emphasis on pollution control and the environment has led companies to adopt an environmental scanning approach.
A)True
B)False
4.
Productivity gains can curb inflation.
A)True
B)False
5.
Standardizing processes can lead to increased productivity.
A)True
B)False
6.
Productivity can be measured only on workers.
A)True
B)False
7.
Productivity and efficiency are different names for the same thing.
A)True
B)False
8.
A company can compete with other companies manufacturing a similar product only by reducing its price.
A)True
B)False
9.
Much of the responsibility for improving productivity rests with management.
A)True
B)False
10.
A time-based strategy may include reducing the time needed to respond to a customer's complaint.
A)True
B)False





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