 | Strategic Capacity Planning for Products and Services
After completing this chapter, you should be able to:
• Explain the importance of capacity planning. |  |  |  | • Discuss ways of defining and measuring capacity. |  |  |  | • Describe the determinants of effective capacity. |  |  |  | • Discuss the major considerations related to developing capacity alternatives. |  |  |  | • Briefly describe approaches that are useful for evaluating capacity alternatives. |
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