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Chapter Outline
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Introduction
Technology
     Technology as a Competitive Advantage
     Technology Acquisition
Process Selection
     Process Types
     Product and Service Profiling
     Automation
Reading: Tour de Force
Operations Strategy
Facilities Layout
     Repetitive Processing: Product Layouts
     Nonrepetitive Processing: Process Layouts
     Fixed-Position Layouts
     Combination Layouts
     Cellular Layouts
     Flexible Manufacturing Systems
     Service Layouts
Reading: Designing Supermarkets
Designing Product Layouts: Line Balancing
     Some Guidelines for Line Balancing
     Other Factors
     Other Approaches
Newsclip: BMW's Strategy: Flexibility
Designing Process Layouts
     Measures of Effectiveness
     Information Requirements
     Minimizing Transportation Costs or Distances
     Closeness Ratings
     Computer Analysis
Summary
Key Terms
Solved Problems
Discussion and Review Questions
Taking Stock
Critical Thinking Exercises
Experiential Learning Exercises
Problems
Operations Tour: Morton Salt
Selected Bibliography and Further Reading
Supplement: Linear Programming







Operations ManagementOnline Learning Center

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