(See related pages)
After reading this chapter you should be able to:
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| 1. Explain why groups play a vital role in the personal and professional lives of individuals. |
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| 2. Describe the two major stages any problem-solving group goes through. |
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| 3. List criteria for determining whether a group or an individual should be used to solve a problem. |
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| 4. Define a group, a small group, and small group communication. |
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| 5. Differentiate between small group communication, public communication, interpersonal communication, and intrapersonal communication. |
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| 6. Explain and give examples of primary groups. |
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| 7. Explain and give examples of secondary groups. |
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| 8. Compare and contrast the different organizational groups. |
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| 9. Explain the four ethical standards any member of a group should be held to. |
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| 10. Explain and give examples of a member being an effective participant-observer. |