Read each question carefully and then select the best answer.

1			Symbols allow people to communicate across time and space by freeing them from the constraints of the here and now.
			A)	true
			B)	false
2			Communication is a simple signal-response event.
			A)	true
			B)	false
3			Small group members usually focus more explicitly on the relational dimension of message than on the content dimension.
			A)	true
			B)	false
4			Meanings are in people, not in the words themselves.
			A)	true
			B)	false
5			A national survey of 1000 personnel managers found that speaking was considered the second most important skill when deciding to hire a job applicant.
			A)	true
			B)	false
6			Which of the following terms depicts anything that represents something else with which it has no natural or direct relationship?
			A)	Sign
			B)	Reference
			C)	Connector
			D)	Symbol
			E)	Signal
7			The fact that communication has no clearly marked beginning or ending point is reflective of which of the following characteristics of communication?
			A)	Communication is a process not a thing or state
			B)	Communication is personal
			C)	Communication is symbolic
			D)	Communication is transactional
			E)	Communication is both a sender and receiver phenomenon
8			One problem associated with the use of symbols is:
			A)	they are more difficult to manipulate than signs.
			B)	there is little variety in the forms symbols take.
			C)	misunderstandings can occur.
			D)	each symbol can have only one interpretation.
			E)	what the symbol represents must be present for communicators to understand the symbol.
9			Because ____, different individuals have different meanings for words.
			A)	face-to-face communicating is a transactional process
			B)	communication is both a sender and a receiver phenomenon
			C)	communication is personal
			D)	all messages involve content and relational dimensions
			E)	communication is a process
10			Because _____, all participants are responsible for an interaction's effectiveness.
			A)	face-to-face communicating is a transactional process
			B)	communication is both a sender and a receiver phenomenon
			C)	communication is personal
			D)	all messages involve content and relational dimensions
			E)	communication is a process
11			If you perceived that your instructor perceived himself as superior to you whenever you interacted with him, which of the following characteristics of communication would be influencing this perception?
			A)	Communication is symbolic
			B)	Communication is transactional
			C)	Communication expresses a relational dimension
			D)	Communication is a process
			E)	Communication is a sender and receiver phenomenon
12			Because _____, all group members are simultaneously sending signals that other members may receive and interpret.
			A)	face-to-face communicating is a transactional process
			B)	communication is both a sender and a receiver phenomenon
			C)	communication is personal
			D)	all messages involve content and relational dimensions
			E)	communication is a process
13			The message's idea or the "what" of a message is represented by which of the following terms?
			A)	Content dimension
			B)	Message dimension
			C)	Meaning dimension
			D)	Relational dimension
			E)	Interpreted dimension
14			In small group communication, the concept transactional suggests:
			A)	meanings are received intact from each person.
			B)	communication is a one-way process.
			C)	effective small group members should focus all their attention on the speaker.
			D)	group members define themselves and others in their interactions.
			E)	group communication should proceed in a linear fashion, moving from one transaction to the next.
15			____ is an example of asynchronous communication.
			A)	Talking with a group member on the telephone
			B)	A face-to-face group meeting
			C)	Group members presenting speeches to their class
			D)	Emailing a group member
			E)	Talking with group members in the hallway before class
16			One implication of the communication principles discussed in the text for small group communication is:
			A)	The group should strive for perfect understanding among group members.
			B)	Disagreements are a sign of communication breakdowns in the group.
			C)	Productive communication is every group member's responsibility.
			D)	Conflict within small groups should be avoided at all costs.
			E)	The group should not rely on computer-mediated communication for small group interactions.
17			These types of listeners focus their energy on determining how their listening behaviors affect relationships?
			A)	People-oriented
			B)	Action-oriented
			C)	Content-oriented
			D)	Time-oriented
			E)	Source-oriented
18			A(n) ____ -oriented listener discourages wordy discussions.
			A)	action
			B)	time
			C)	people
			D)	relationship
			E)	content
19			A(n) ____ -oriented listener helps the group stay on task by focusing on the group's goal and how to achieve it.
			A)	action
			B)	time
			C)	people
			D)	relationship
			E)	content
20			If you had stayed up late studying for a test and then faked being an active listener in your group the next morning by giving other group members signs of attentive listening, which of the following habits of poor listening would you be employing?
			A)	Silent arguing
			B)	Mind assault
			C)	Sidetracking
			D)	Pseudolistening
			E)	Defensive responding