(See related pages)
After reading this chapter you should be able to:
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| 1. Define the concept message. |
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| 2. Describe structuration theory and explain its relevance to small group communication. |
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| 3. List and explain five ways to use language appropriately in small group interaction. |
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| 4. Explain how to use abstract words effectively. |
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| 5. Describe how group members can organize their remarks. |
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| 6. Compare and contrast questions of information, interpretation, value, policy, action, procedure, and relationship. |
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| 7. Explain how best to phrase questions in small group interaction. |
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| 8. Describe the principles and functions of nonverbal communication. |
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| 9. Discuss the significance of the major categories of nonverbal signals to small group communication. |
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| 10. Compare some of the advantages of computer-mediated communication and face-to-face communication. |