How can business professionals plan, develop, and implement strategies and solutions that use information technologies to help meet the challenges and opportunities faced in today’s business environment? Answering that question is the goal of the chapter in this module, which concentrates on the processes for planning, developing, and implementing IT-based business strategies and applications.
• Chapter 10: Developing Business/IT Solutions, introduces the traditional, prototyping, and end user approaches to the development of information systems and discusses the processes and managerial issues in the implementation of new business applications of information technology. In addition, issues related to user resistance and involvement and the change management process are discussed.

1. Use the systems development process outlined in this chapter and the model of IS components from Chapter 1 as problem-solving frameworks to help you propose information systems solutions to simple business problems.
2. Describe and give examples to illustrate how you might use each of the steps of the information systems development cycle to develop and implement a business information system.
3. Explain how prototyping can be used as an effective technique to improve the process of systems development for end users and IS specialists.
4. Understand the basics of project management and their importance to a successful system development effort.
5. Identify the activities involved in the implementation of new information systems.
6. Compare and contrast the four basic system conversion strategies.
7. Describe several evaluation factors that should be considered in evaluating the acquisition of hardware, software, and IS services.
8. Identify several change management solutions for end user resistance to the implementation of new information systems.