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Real World Case Links
(See related pages)

Case 10.1: H&R Block, Morgan Stanley, and Others: In-House Development Is Alive and Well
H&R Block
(www.hrblock.com)
Morgan Stanley
(www.morganstanley.com)
National Hockey League (NHL)
(www.nhl.com)
Fannie Mae
(www.fanniemae.com)

Case 10.2: Implementation Success of Failure: It's in the Eye of the Beholder
Indiana University
(www.indiana.edu)
PeopleSoft
(www.peoplesoft.com)

Case 10.3: There's Nothing Like a Good Process
No relevant sites





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