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Real World Case Links
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Case 12.1: AMR, FoxMeyer, and Others: Some People Just Never Learn
FoxMeyer Corp.
PricewaterhouseCoopers
(www.pwcglobal.com)
Hilton Hotels Corp.
(www.hiltonworldwide.com)
Budget Rent A Car Corp.
(www.budget.com)

Case 12.2: CIOs Need to Think Globally and Act Locally
General Motors
(www.gm.com)
General Electric
(www.ge.com)

Case 12.3: Northwestern Mutual Life, GE, and Boeing: The Hard Road to Outsourcing
Northwestern Mutual Life Insurance Co.
(www.nmfn.com)
Infosys Technologies Ltd.
(www.infosys.com)
General Electric Co.
(www.ge.com)
Boeing Co.
(www.boeing.com)





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