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| 1 |  |  COTS is the general term used to describe various kinds of programs used to operate computers and related devices. |
|  | A) | True |
|  | B) | False |
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| 2 |  |  COTS software is software that is commercial off-the-shelf software. Such software is purchased, installed, and ready for the customer's use. |
|  | A) | True |
|  | B) | False |
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| 3 |  |  According to your text, scheduling software designed for use in health-care offices would be an example of an application specific program. |
|  | A) | True |
|  | B) | False |
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| 4 |  |  One of the biggest advantages offered by software suites is that all the programs within the suite use a similar graphical user interface called a browser. This makes them very easy to learn. |
|  | A) | True |
|  | B) | False |
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| 5 |  |  Electronic spreadsheet packages are application programs, which are used for analysis, planning, and modeling. Popular examples of these spreadsheet programs include Microsoft Office and Corel Suite. |
|  | A) | True |
|  | B) | False |
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| 6 |  |  Operating system functions include user interface, resource management, task management, email management, and utilities and other functions. |
|  | A) | True |
|  | B) | False |
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| 7 |  |  Fourth generation programming languages are more conversational that earlier programming languages, and fifth general languages are even closer to English or other human languages. |
|  | A) | True |
|  | B) | False |
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| 8 |  |  Enterprise resource planning software systems are notoriously difficulty to implement and run. As a result, some companies such as Premiere Technologies outsource the day-to-day management of its ERP system to companies with Internet enabled ERP outsourcing solutions. |
|  | A) | True |
|  | B) | False |
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| 9 |  |  The biggest advantage of application service providers (ASP) is that software purchasers can buy the software directly from the ASP, thus saving some of the cost that the vendor of the software would have charged. |
|  | A) | True |
|  | B) | False |
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| 10 |  |  While an end user may have purchased an operating system that is said to be "multitasking," in reality only one task at a time is assigned to the CPU, but the switches from one program to another are so fast that it seems like executing the programs at the same time. |
|  | A) | True |
|  | B) | False |
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