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| 1 | |
"Typically composed of self-directed teams as well as middle managers that develops short- and medium-range plans, schedules, and budgets and specifies the policies, procedures, and business objectives for their subunits of the organization." This statement describes which level of management? |
| | A) | Tactical. |
| | B) | Operational. |
| | C) | Organizational. |
| | D) | Strategic. |
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| 2 | |
Unstructured decisions are typically made at the ______________ management level. |
| | A) | Strategic. |
| | B) | B. Tactical |
| | C) | Operational. |
| | D) | Organizational. |
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| 3 | |
Which reporting alternative would best apply to the following statement: "Information is available whenever a manager summons it"? |
| | A) | Periodic scheduled report. |
| | B) | Exception report. |
| | C) | Demand report and responses. |
| | D) | Push reporting. |
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| 4 | |
Which type of analysis should be used to answer the following: Let's increase advertising by $100 repeatedly so we can see its relationship to sales? |
| | A) | Sensitivity analysis. |
| | B) | Optimization analysis. |
| | C) | What-if analysis. |
| | D) | Goal-seeking analysis. |
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| 5 | |
Which one of the following statements would NOT apply to executive information systems (EIS)? |
| | A) | Provide management with immediate and easy access to information about the firm's critical success factors. |
| | B) | Are most useful to managers at the operational level of management. |
| | C) | Provide information to support the intelligence stage of the decision-making process., |
| | D) | Are most helpful in supporting unstructured decision-making processes. |
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| 6 | |
Internal enterprise information portal applications might include access to which of the following? |
| | A) | Other Internet news services. |
| | B) | Links to industry discussion groups. |
| | C) | Decision support systems. |
| | D) | All of the choices are correct. |
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| 7 | |
Today's information systems must provide fast answers to complex business queries. OLAP enables managers and analysts to interactively manipulate large amounts of detailed and consolidated data from many perspectives. When a manager manipulates data and looks at only a portion of a sales data base to show sales of a product within various regions, this is an example of: |
| | A) | Consolidation. |
| | B) | Drill down. |
| | C) | Slicing and dicing. |
| | D) | Aggregation of data. |
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| 8 | |
Which of the following application areas of artificial intelligence would include expert systems, neural networks, and intelligent agents? |
| | A) | Cognitive science applications. |
| | B) | Robotics applications. |
| | C) | Natural interface applications. |
| | D) | None of the choices are correct. |
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| 9 | |
Which of the following provides answers to questions in a very specific problem area, such as recommending a particular model of a digital camera to a customer based on questions posed by the software and answered by the consumer regarding use, price, and other decision-making questions? |
| | A) | Fuzzy logic system. |
| | B) | Genetic algorithms. |
| | C) | Expert system. |
| | D) | Intelligent agent. |
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| 10 | |
Artificial intelligence is attempting to duplicate which of the following human capabilities in computer-based systems? |
| | A) | Thinking and reasoning, and using reason to solve problems. |
| | B) | Learning or understanding from experience. |
| | C) | Responding quickly and successfully to new situations. |
| | D) | All of the choices are correct. |
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