Table of Contents

Part I. Introduction to the Business of Banking and Financial-Services Management

1. An Overview of Banks and The Financial-Services Sector
2. The Impact of Government Policy and Regulation on Banking and the Financial-Services Industry
3. The Organization and Structure of Banking and the Financial-Services Industry
4. Establishing New Banks, Branches, ATMs, Telephone Services, and Web Sites

Part II. Financial Statements and Financial Firm Performance

5. The Financial Statements of Banks and their Principal Competitors
6. Measuring and Evaluating the Performance of Banks and their Principal Competitors

Part III. Asset-Liability Management Techniques and Hedging Against Risk

7. Asset-Liability Management: Determining and Measuring Interest Rates and Controlling Interest-Sensitive and Duration Gaps
8. Using Financial Futures, Options, Swaps, and other Hedging Tools in Asset-Liability Management
9. Risk Management Using Asset-Backed Securities, Loan Sales, Credit Standbys, and Credit Derivatives

Part IV. Managing the Investment Portfolios and Liquidity Positions of Banks and their Principal Competitors

10. The Investment Function in Banking and Financial Services Management
11. Liquidity and Reserve Management: Strategies and Policies

Part V. Managing Sources of Funds for Banks and their Principal Competitors

12. Managing and Pricing Deposit Services
13. Managing Nondeposit Liabilities and other Sources of Borrowed Funds
14. Investment Banking, Insurance, and other Sources of Fee Income
15. The Management of Capital

Part VI. Providing Loans to Businesses and Consumers

16. Lending Policies and Procedures
17. Lending to Business Firms and Pricing Business Loans
18. Consumer Loans, Credit Cards, and Real Estate Lending

Part VII. Managing the Future in a Global Marketplace

19. Acquisitions and Mergers in Financial-Services Management
20. International Banking and the Future of Banking and Financial-Services

Dictionary of Banking and Financial-Services Terms
Index