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| 1.
|  |  Which phase of decision making carries out the chosen solution, monitors the results, and makes adjustments as necessary? |
|  | A) | Intelligence |
|  | B) | Design |
|  | C) | Choice |
|  | D) | None of the above |
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| 2.
|  |  Which type of decision is one that happens repeatedly, and often periodically, whether weekly, monthly, quarterly, or yearly? |
|  | A) | Structured decision |
|  | B) | Nonstructured decision |
|  | C) | Nonrecurring decision |
|  | D) | None of the above |
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| 3.
|  |  Which decision type below represents employing a new marketing campaign? |
|  | A) | Structured decision |
|  | B) | Nonstructured decision |
|  | C) | Recurring decision |
|  | D) | Nonrecurring decision |
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| 4.
|  |  Which phrase describes a decision support system? |
|  | A) | Highly flexible IT system |
|  | B) | Interactive IT system |
|  | C) | Designed to support decision making |
|  | D) | All of the above |
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| 5.
|  |  Which component of a DSS consists of both the DSS models and the DSS model management system? |
|  | A) | Data management |
|  | B) | Model management |
|  | C) | User interface management |
|  | D) | All of the above |
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| 6.
|  |  Which type of AI system is an adaptive system that works independently, carrying out specific, repetitive, or predictable tasks? |
|  | A) | Expert systems |
|  | B) | Neural networks |
|  | C) | Genetic algorithms |
|  | D) | None of the above |
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| 7.
|  |  All of the following are IT components of an expert system, except: |
|  | A) | Knowledge base |
|  | B) | User acquisition |
|  | C) | Inference engine |
|  | D) | User interface |
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| 8.
|  |  Intelligent agents are software that does all of the following, except: |
|  | A) | Assists you |
|  | B) | Acts on your behalf |
|  | C) | Performs repetitive computer-related tasks |
|  | D) | Performs repetitive information-processing tasks |
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| 9.
|  |  Which type of intelligent agent travels around a network finding information and bringing it back to you? |
|  | A) | Personal agent |
|  | B) | User agent |
|  | C) | Monitoring-and-surveillance agent |
|  | D) | Shopping bot |
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| 10.
|  |  An intelligent agent that checks your e-mail and sorts it according to priority is called a(n): |
|  | A) | User agent |
|  | B) | Monitoring-and-surveillance agent |
|  | C) | Data-mining agent |
|  | D) | Buyer agent |
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