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| 1.
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An IT infrastructure includes the hardware, software, and telecommunication equipment that, when combined, provide the underlying foundation to support the organization's knowledge workers. |
| | A) | True |
| | B) | False |
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| 2.
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IT infrastructure is a difficult term to define because it means different things, to different organizations, at different times. |
| | A) | True |
| | B) | False |
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| 3.
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A disaster recovery plan is a detailed process for recovering information or an IT system in the event of a catastrophic disaster such as a fire or flood. |
| | A) | True |
| | B) | False |
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| 4.
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Availability determines when your IT system will be available for knowledge workers to access. |
| | A) | True |
| | B) | False |
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| 5.
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A collaborative-processing enterprise information portal provides knowledge workers with access to workgroup information such as e-mails, reports, meeting minutes, and memos. |
| | A) | True |
| | B) | False |
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| 6.
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A database-based workflow system stores the document in a central location and automatically asks the knowledge workers to access the document when it's their turn to edit the document. |
| | A) | True |
| | B) | False |
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| 7.
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An intranet is open to members of the organization and all outsiders, including customers and suppliers. |
| | A) | True |
| | B) | False |
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| 8.
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Applications for the .NET platform must be created using Visual Studio.com. |
| | A) | True |
| | B) | False |
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| 9.
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The disaster recovery cost curve charts the cost of the unavailability of information and technology and the cost of recovering from a disaster over time. |
| | A) | True |
| | B) | False |
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| 10.
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Flexibility refers to how quickly your IT system can adapt to increased demands. |
| | A) | True |
| | B) | False |
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