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True or False
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1.
Given the busy schedule, a supervisor should never counsel an employee, even if the problem appears to be within the supervisor's ability.
A)True
B)False
2.
In directive counseling, the supervisor asks open-ended questions.
A)True
B)False
3.
Reduced productivity is a primary result of bringing personal problems to the workplace.
A)True
B)False
4.
Today, only large organizations have implemented a variety of programs to help troubled employees.
A)True
B)False
5.
The three ways employees can end up using the services of an EAP are mandatory referral, self-referral, and recommended referral.
A)True
B)False





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