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| 1.
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_______ are not formally appointed by the organization, but are chosen by the group itself. |
| | A) | Supervisors |
| | B) | Informal leaders |
| | C) | Transactional managers |
| | D) | Supportive leaders |
| | E) | Transformational managers |
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| 2.
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_______ stems from having precise knowledge and knowing how to use it. |
| | A) | Responsibility |
| | B) | Endurance |
| | C) | Self-confidence |
| | D) | Empathy |
| | E) | Human relations |
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| 3.
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Which of the following maintains that the average employee dislikes work and will do whatever is possible to avoid it? |
| | A) | Theory Y |
| | B) | Democratic leadership |
| | C) | Theory Z |
| | D) | Empathy |
| | E) | Theory X |
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| 4.
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All of the following are assumptions about Theory Y personalities except |
| | A) | commitment to objectives is a function of the rewards associated with their achievement. |
| | B) | the capacity to exercise a relatively high degree of imagination, ingenuity, and creativity in the solution of organizational problems is widely, not narrowly, distributed in the population. |
| | C) | to the average person, the expenditure of physical and mental effort in work is as natural as play or rest. |
| | D) | the average person prefers to be directed, wishes to avoid responsibility, has relatively little ambition, and wants security above all. |
| | E) | under the conditions of modern industrial life, the intellectual potentialities of the average person are only partially utilized. |
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| 5.
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Which type of leader guides and encourages the group to participate in making decisions even though the leader has the final say? |
| | A) | Autocratic |
| | B) | Democratic |
| | C) | Laissez-faire |
| | D) | Command-and-control |
| | E) | Transactional |
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| 6.
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_______ leaders generally employ an autocratic style of leadership. |
| | A) | Supportive |
| | B) | Laissez-faire |
| | C) | Transformational |
| | D) | Directive |
| | E) | Transactional |
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| 7.
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_______ is intended to serve as a framework that enables supervisors to learn what their leadership style is and to develop a plan for moving toward a team-management style of leadership. |
| | A) | The Managerial Grid |
| | B) | The Leadership Identifier |
| | C) | Fiedler's Contingency Model |
| | D) | The Situational Theory |
| | E) | The Leadership Pyramid |
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| 8.
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Which approach to leadership attempts to identify the particular styles of leadership that are appropriate for particular situations? |
| | A) | Autocratic approach |
| | B) | Task-centered approach |
| | C) | Transactional approach |
| | D) | Transformational approach |
| | E) | Situational approach |
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| 9.
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All of the following are ways that the leader can raise the morale of a group except |
| | A) | keep your word. |
| | B) | encourage employee input. |
| | C) | be fair. |
| | D) | be a good communicator. |
| | E) | set rules and regulations. |
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