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Multiple Choice Quiz
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1.
All of the following are common traps that waste supervisors' time except
A)inability to say no.
B)lack of objectives, priorities, and deadlines.
C)a cluttered desk and personal disorganization.
D)reading and responding to e-mails.
E)fatigue.
2.
One of the best ways to prepare a time inventory is to
A)have your secretary plan your day.
B)keep a daily log.
C)wing it.
D)develop an inventory software.
E)All of these.
3.
What is the second step in planning your time?
A)Prioritize the different tasks
B)Check and double check to insure everything has been recorded
C)Schedule your day
D)Record everything that needs to be done as the thoughts come to you
E)Leave openings through the day for unexpected items
4.
Software programs designed to help manage individual time priorities and personal business are known as
A)personal computers.
B)time caddies.
C)office helpers.
D)PPC.
E)PIMS.
5.
Which of the following is a question that should be asked when deciding whether something should be filed?
A)How important is it?
B)Do I need to reply to it?
C)Will I need to give this information to my superiors need this information in the future?
D)How can I get this information if I ever need it and it isn't in my files?
E)Is this information specifically for my subordinates or me?
6.
A recent study of 1,450 respondents in U.S. companies who use e-mails regularly reported that more than _____ percent of daily e-mails they receive are not directly relevant to their job.
A)12
B)30
C)48
D)75
E)90
7.
Which of the following is not a guideline for using e-mail?
A)Don't go on the Internet every time you check your e-mail
B)Make e-mail your default communication mode
C)Don't e-mail a co-worker who sits around the corner
D)Don't check your e-mail every 20 minutes
E)When you reply to an e-mail, don't copy everybody
8.
One advantage that _______ has over _______ is that they are less likely to go unread for any length of time.
A)a memo; e-mail
B)e-mail; fax
C)a letter; fax
D)fax; a letter
E)fax; e-mail
9.
_______ allows employees to choose, within certain limits, when they start and end their workday.
A)Teleconferencing
B)Overtime
C)Flextime
D)Delegation
E)A compressed workweek
10.
All of the following are advantages of telecommuting except
A)ability to work flextime.
B)less travel time.
C)avoidance of rush hour.
D)fewer meetings.
E)avoidance of distractions at the office.





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