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Buying center  Consist of individuals from various areas of the firm, such as accounting, engineering, manufacturing, and marketing, who meet specifically to make a purchase decision.
Corporate culture  Often used to refer to the organizational culture of a business firm.
Decision-making units (DMUs)  The individuals (representing functional areas and management) within an organization who participate in making a given purchase decision.
Firmographics  Involve both organization characteristics and characteristics of the composition of the organization.
Lead users  Innovative organizations that derive a great deal of their success from leading change.
Macrosegmentation  The process of grouping organizations with distinguishing firmographics into market segments.
Organizational culture  The self-concept and lifestyle of an organization it reflects and shapes organizational needs and desires, which in turn influence how organizations make decisions.
Reference group infrastructure  Refers to the flow of purchase influence within an industry.
Terms and conditions  Payments, warranties, delivery rates, and so forth.
Two-stage decision process  Involves the evaluation of possible vendors and selection of a given vendor.







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