• Business-first perspective: Allows instructors to easily convey the purpose of technology and systems to support business needs and take advantage of opportunities.
• Adaptive organization: 19 core chapters, 15 business plug-ins and 10 technology plug-ins allows the instructor to use the core chapters as a framework and select plug-ins that support their specific course objectives.

New to this edition
• Number of Business Plug-Ins increased from 10 to 15. Includes new Plug-Ins on business processes (B2), enterprise architectures (B4), networks and telecommunications (B5), and e-business (B11).
• Number of Technology Plug-Ins increased from 7 to 10. New Plug-Ins include discussions on Access, FrontPage, and web design and expanded discussions of Excel.
• Number of case studies increased from 55 to 64.
• Apply Your Knowledge appendix has been updated and expanded. It contains 50 projects that focus on student application of core concepts and tools. All productivity tool projects come with Captivate solution file that walks students step-by-step through the solution, which saves instructors valuable time.