Characteristics of Intercultural Conflict

Two Orientations to Conflict

Conflict as Opportunity

Conflict as Destructive

Cultural Differences in Conflict Views

The Interpersonal Approach to Conflict

Types of Conflict

Strategies and Tactics for Dealing with Conflict

Gender, Ethnicity, and Conflict

Value Differences and Conflict Styles

Interpretive and Critical Approaches to Social Conflict

Social Contexts

Economic Contexts

Historical and Political Contexts

Managing Intercultural Conflict

Productive Versus Destructive Conflict

Competition Versus Cooperation

Dealing with Conflict

Mediation

Summary

Discussion Questions

Activities

Key Words

References