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| 1 | Good delivery does not call attention to itself. |
 | A) | True |
| B) | False |
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| 2 | _______________ is based on a person's use of voice and body, rather than on the use of words. |
| A) | Informal communication |
| B) | Subjective communication |
| C) | Nonverbal communication |
| D) | Direct communication |
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| 3 | When accuracy is essential and a speech must be delivered word for word, ____________ delivery is most appropriate. |
| A) | impersonal |
| B) | manuscript |
| C) | ceremonial |
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| 4 | An ____________ speech is delivered with little or no immediate preparation. |
| A) | informal |
| B) | extemporaneous |
| C) | impromptu |
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| 5 | A(n) ____________ speech is a carefully prepared and rehearsed speech that is presented from a brief set of notes. |
| A) | colloquial |
| B) | extemporaneous |
| C) | casual |
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| 6 | ____________ is the lowness or highness of the speaker's voice. |
| A) | Pitch |
| B) | Rate |
| C) | Volume |
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| 7 | ____________ are changes in the pitch or tone of a speaker's voice. |
| A) | Vibratos |
| B) | Inflections |
| C) | Fluctuations |
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| 8 | Changes in a speaker's rate, pitch, volume, and pauses are referred to as |
| A) | vocal variety. |
| B) | vocalized pausing. |
| C) | oral fluctuation. |
| D) | variable inflection. |
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| 9 | Speakers who lack vocal variety are said to speak in a ___________. |
| A) | monotone |
| B) | monochord |
| C) | monogram |
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| 10 | Sloppy ____________ is the failure to form particular speech sounds crisply and distinctly. |
| A) | representation |
| B) | phonetics |
| C) | articulation |
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| 11 | Violating the accepted standard of sound and rhythm for words in a given language is an error in ____________. |
| A) | pronunciation |
| B) | tonality |
| C) | linguistics |
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| 12 | ____________ is a variety of a language distinguished by variations of accent, grammar, or vocabulary. |
| A) | Dialect |
| B) | Vernacular |
| C) | Jargon |
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| 13 | In which of the following situations will the personal appearance of the speaker have an impact on the audience's perception of the speaker? |
| A) | a police officer presenting an educational talk |
| B) | a concerned citizen being interviewed on the news |
| C) | a lawyer addressing a jury |
| D) | all of the above |
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| 14 | As your textbook explains, upon reaching the lectern to start a speech, you should |
| A) | begin speaking immediately. |
| B) | confess how nervous you are. |
| C) | make eye contact with your listeners. |
| D) | all of the above. |
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| 15 | When you end your speech, you should |
| A) | maintain eye contact for a few moments after you stop talking. |
| B) | collect your notes and any visual aids you may have used. |
| C) | maintain a cool, collected demeanor as you return to your seat. |
| D) | all of the above. |
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| 16 | The primary rule of using gestures in a speech is to gesture frequently and emphatically so listeners notice what you are doing. |
| A) | True |
| B) | False |
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| 17 | One of the advantages of using the extemporaneous method of delivery is that it |
| A) | ensures precise choice of words. |
| B) | encourages conversational quality. |
| C) | requires only limited preparation. |
| D) | allows for better articulation. |
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| 18 | "Conversational quality" refers to speech delivery that sounds spontaneous no matter how many times it has been rehearsed. |
| A) | True |
| B) | False |
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| 19 | The best rate for effective public speaking is 110 words per minute. |
| A) | True |
| B) | False |
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| 20 | As Mark Twain noted, "The right word may be effective, but no word was ever as effective as a rightly timed ____________." |
| A) | gesture |
| B) | inflection |
| C) | pause |
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| 21 | Research shows that speakers in the United States who fail to establish eye contact may be seen by listeners as insincere or even dishonest. |
| A) | True |
| B) | False |
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| 22 | When practicing your speech delivery, you should do all the following except |
| A) | record the speech to see how you sound. |
| B) | include delivery cues on your speaking outline. |
| C) | try to learn your speech word for word. |
| D) | practice in front of friends or family. |
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| 23 | What are the two major steps in preparing for a question-and-answer session? |
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| 24 | What are six tips recommended by your textbook for managing a question-and-answer session? |
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