A Systems Approach to Small Group Interaction, 9/e
Stewart L. Tubbs
ISBN: 0073135666 Copyright year: 2007
Feature Summary
The text looks at groups as interactive systems in which each participant affects and is in turn affected by the other participants.
The practical focus ties such concepts as TQM, leadership, negotiating and conflict management, brainstorming, and teamwork to their real-world applications.
Strong coverage addresses key topics such as leadership, verbal and nonverbal communication, problem-solving and decision-making, team-building, managing change, and personality.
Systematic, effective pedagogy includes practical tips boxes, case studies, exercises, summaries, glossaries, tables, illustrations, bibliographies, and selected readings.
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2007 McGraw-Hill Higher Education