Choose the best answer

1			_______________ is the specialization that occurs among people in small group communication.
			A)	Empowerment
			B)	Integration
			C)	Differentiation
			D)	Feedback
2			The potential that a group possesses that allows for a variety of approaches to achieve a goal is called ___________________.
			A)	negative entropy
			B)	throughput
			C)	differentiation
			D)	equifinality
3			Which term is most closely associated with organization?
			A)	Dynamic equilibrium
			B)	Integration
			C)	Differentiation
			D)	Negative Entropy
4			Bob the manager of Home Depot decides not to hire Chris to work at the pro-desk even though Chris has been a successful contractor for the past 30 years because he feels threatened. According to the heroic style of management, which myth is Bob guilty of believing?
			A)	The good manager knows at all times what is going on in the department.
			B)	The good manager should have more technical expertise than any subordinate.
			C)	The good manager should be able to solve any problem that comes up.
			D)	The good manager should be the primary person responsible for how the department is working.
5			__________________ is a leadership style that enables group members to utilize their talents, abilities, and knowledge more effectively.
			A)	Differentiation
			B)	Integration
			C)	Equifinality
			D)	Empowerment
6			According to Peter Senge of MIT, which of the following is an example of thinking with systems theory?
			A)	To correct failures look more to employee motivation then to the potential that the system is poorly designed.
			B)	Always focus on the symptoms recognizing that correcting them typically corrects the problem.
			C)	Focus more effort on day-to-day events instead of industry trends that have become more faddish in nature thanks to our over-reliance on technology.
			D)	Use small, well-focused actions that create enduring changes because they are well leveraged.
7			Which of the following represents a disadvantage to the empowerment leadership style?
			A)	It allows for quicker responses to problems.
			B)	It introduces ambiguity into the group.
			C)	It increases individual motivation.
			D)	None of the above.
8			Of the four dimensions related to empowerment, which one does Kirkman and Rosen describe a team's interpretation of a task as worthwhile?
			A)	Impact
			B)	Meaningfulness
			C)	Autonomy
			D)	Potency
9			Tubbs claims that his approach to small group communication is unique because it
			A)	shows the dynamic interactive nature of all variables in the model.
			B)	avoids the cause and effect thinking of earlier models.
			C)	shows how the consequences of one small experience can become background factors for the next group experience.
			D)	all of the above.
10			___________ system interacts with its environment.
			A)	An open
			B)	A closed
			C)	A permeable
			D)	A dynamic
11			Which of the following are characteristics of an open system?
			A)	Mutual influence on the part of both members and outsiders.
			B)	Exchanging resources used in the final output process.
			C)	Members are transformed into outsiders and vice versa.
			D)	All of the above.
12			Which of the following is an example of the dynamic equilibrium principle?
			A)	In return for no cost of living raise, workers decide to slack off on Fridays in terms of their production.
			B)	In return for no cost of living raise, workers decide to work harder and produce more.
			C)	Both of the above are examples of this principle.
			D)	Neither of the above are examples of this principle.
13			The phrase "there is more than one way to skin a cat" is an example of which principle of systems theory?
			A)	Differentiation
			B)	Negative Entropy
			C)	Integration
			D)	Equifinality
14			Based on Tubbs' model of how a group functions, which of the following is an example of a "relevant background factor?"
			A)	A distinct personality
			B)	Physical environment
			C)	Leadership
			D)	All of the above
15			Unwritten rules that strongly influence our behaviors in a group setting are called?
			A)	Values
			B)	Synergy
			C)	Norms
			D)	None of the above