Choose the best answer

1			_________________ is a graphic method for showing who talks to whom in a group.
			A)	A team diagnostic questionnaire
			B)	A functional task role of discussants
			C)	An interaction diagram
			D)	A postmeeting reaction form
2			______________________ is a method used to determine the group's strengths and weaknesses from the viewpoint of group members.
			A)	A team diagnostic questionnaire
			B)	A functional task role of discussants
			C)	An interaction diagram
			D)	A postmeeting reaction form
3			____________________ is a method of recording which group members made comments.
			A)	A team diagnostic questionnaire
			B)	A functional task role of discussants
			C)	An interaction diagram
			D)	A postmeeting reaction form
4			____________________ is a method for allowing participants to assess their view of the group's effectiveness after a meeting.
			A)	A team diagnostic questionnaire
			B)	A functional task role of discussants
			C)	An interaction diagram
			D)	A postmeeting reaction form
5			A progress report on group interaction is a method used to
			A)	diagram who talks to whom.
			B)	measure group members' perceptions after a group meeting.
			C)	rate group members on multiple dimensions.
			D)	All of the above.
6			With the rise in virtual groups a number of new roles have been discovered. Of these, which one helps to archive information?
			A)	cybrarian
			B)	help desk
			C)	referee
			D)	janitor
7			A team is different than a group because a team
			A)	is larger than a group.
			B)	is smaller than a group.
			C)	has a performance objective.
			D)	none of the above.
8			Which of the following is considered part of the working knowledge factors that distinguishes effective from ineffective team members.
			A)	openness
			B)	experience
			C)	personal style
			D)	action orientation
9			_________________ is the first thing a team looks for in its members.
			A)	Openness
			B)	Experience
			C)	Supportiveness
			D)	Problem-solving ability
10			Which of the following most accurately describes what problem solving is according to the discussion in chapter 10?
			A)	Being adept at clarifying problems.
			B)	Developing strategies to overcome problems.
			C)	Making helpful suggestions about stumbling blocks to solving problems.
			D)	All of the above.
11			According to research, which rule is most important for the success of online group facilitators?
			A)	The group's purpose must be understood.
			B)	A knowledge of group purpose and organization.
			C)	Must foster relationships building and trust.
			D)	all of the above.
12			Which factor of teamwork creates an environment where people are free to say what's on their minds?
			A)	openness
			B)	supportiveness
			C)	action orientation
			D)	positive personal style
13			In one study, members found that the area teams which they could discuss more often was
			A)	individual salaries.
			B)	benefits packages
			C)	group climate
			D)	none of the above
14			Which of the following explains the passive conspiracy?
			A)	Overt behaviors that keep some group members from speaking.
			B)	Accepting a condition as a group norm without talking about it openly.
			C)	Attacking members who are less knowledgeable about solving technical problems.
			D)	Rewarding members who are non-participative to the functioning of a group.
15			Research suggests that a team's performance level will be very closely correlated with its
			A)	technical knowledge
			B)	lack of experience
			C)	aspirations
			D)	all of the above