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True/False Quiz
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1
Daniel Goleman is the Harvard Professor that studies systems theory and virtual teams.
A)True
B)False
2
According to the research that Tubbs' cites on nonverbal communication, office decor and layout has little impact on workplace behavior.
A)True
B)False
3
According to Jack Gibb, a person who uses strategy in most communication situations is likely to create a more educated and supportive climate for communication.
A)True
B)False
4
If you were the leader of a group and needed to criticize group work and did not want to create a defensive climate you should present your comments in a way that forces the group to come up with its own answers.
A)True
B)False
5
The gap between what we intend to communicate and what is actually received is called the arc of distortion.
A)True
B)False





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