CASE STUDY Adventures in Kenya

Explaining Why We Do What We Do
      Diversity: Groups in Context

CASE STUDY The National Oceanographic and Atmospheric Administration on Diversity

Personality
      FIRO-B
      Inclusion
      Control
      Affection
      Myers-Briggs Type Indicator (MBTI)

Gender

Age

Health

PRACTICAL TIPS

Attitudes

Values

REVIEW OF THE SYSTEMS APPROACH

PRACTICAL TIPS

PRACTICAL TIPS

EXERCISES

1. Employee Selection Problem
2. Personal Styles Exercise
3. The New-Hire Case
Discussion Questions

READINGS: Overview
      Reading 3.1 SpeedReaching People:How to Communicate with All Types, Paul D. Tieger and Barbara Barron-Tieger
      Reading 3.2 The Gender and Communication Connection,Teri Kwai Gamble and Michael W. Gamble