Choose the best answer

1			______________ is our need to be influenced by others.
			A)	Affection
			B)	Inclusion
			C)	Control
			D)	Attitude
2			Based on Tubbs' discussion of the control-empowerment matrix _____________ describes the philosophy behind call monitoring used by banks.
			A)	networked organization
			B)	taylorism
			C)	high level bureaucracy
			D)	panopticon
3			According to Maslow's hierarchy of needs, the union movement is an example of which type of need?
			A)	Belongingness
			B)	Physiological
			C)	Security
			D)	Esteem
4			The highest-level need in Maslow's hierarchy is
			A)	esteem
			B)	security
			C)	belongingness
			D)	self-actualization
5			________________ describes the philosophy behind a production line that you might see in the General Motors factory.
			A)	Networked organization
			B)	Taylorism
			C)	High level bureaucracy
			D)	Panopticon
6			According to Schutz the need for belonging is called
			A)	affection
			B)	inclusion
			C)	control
			D)	none of the above
7			Based on Schutz's discussion of control, which of the following claims is true?
			A)	Control is not simply a person's desire to have power over others in the group.
			B)	People in the group will eventually resent control takers if they don't back off after a period of time.
			C)	The issue of control is a central element throughout the life of the group.
			D)	All of the above.
8			According to Sulloway's research on birth order and its influence on personality firstborns are
			A)	less achievement oriented.
			B)	more cooperative.
			C)	more anxious.
			D)	less assertive.
9			In Tubbs' discussion of gender as a variable of impact on the functioning of a small group, he concludes that
			A)	women prefer an interactive style of leadership.
			B)	men prefer an interactive style of leadership.
			C)	women are more likely to pull rank in their approach to teamwork.
			D)	the amount of time that men and women talk in meetings is roughly equivalent.
10			Which of the following statements about the impact of age in small groups is accurate?
			A)	Age similarity had a positive effect on the communication of information within project groups .
			B)	Ethical standards remain approximately the same as age increases.
			C)	Chronological age is more important than psychological age when it comes to effectiveness.
			D)	None of the above.
11			All of the following are emotional signs of stress except
			A)	irritability
			B)	loss of concentration
			C)	fatigue
			D)	anxiety
12			Some research has suggested that an attitude is made up of three components. Of these, which refers to an idea?
			A)	Behavioral
			B)	Cognitive
			C)	Affective
			D)	Reactionary
13			The most likely way to reduce dissonance is to
			A)	attempt to change the other person's attitude.
			B)	seek additional support for your view.
			C)	devalue the importance of the issue.
			D)	derogate the disagreeing position.
14			Which of the following is true about culturally diverse groups?
			A)	Group members learn to work more effectively over time.
			B)	Group members generally don't work well together, they simply default to the dominant views of the culture.
			C)	They are not as efficient as homogenous groups.
			D)	All of the above.
15			Research suggests that inclusive groups
			A)	promote better customer satisfaction.
			B)	more effectively transfer knowledge.
			C)	accomplish more goals.
			D)	All of the above.