Choose the best answer

1			Which of the following is an example of a valid solution for a problem?
			A)	High acceptance, low quality
			B)	High acceptance, high quality
			C)	High quality, low acceptance
			D)	All of the above.
2			Teams can help corporations increase by
			A)	increasing cost while reducing function.
			B)	increasing function while decreasing cost by a proportionally smaller amount.
			C)	performing the same function at a higher cost.
			D)	none of the above
3			Problems that involve important financial decisions would likely utilize which problem solving approach.
			A)	High quality, but low acceptance.
			B)	High acceptance, but low quality.
			C)	High quality and high acceptance
			D)	All of the above.
4			If you are an employer who is faced with the task of determining vacation schedules for the coming year for all employees at your company you would likely use which problem solving approach?
			A)	High quality, but low acceptance.
			B)	High acceptance, but low quality.
			C)	High quality and high acceptance
			D)	All of the above.
5			Most problems that organizations face can be solved by using which problem solving approach?
			A)	High quality, but low acceptance.
			B)	High acceptance, but low quality.
			C)	High quality and high acceptance.
			D)	All of the above.
6			Which of the following is true about virtual teams?
			A)	An initial face-to-face meeting is essential or the group won't survive.
			B)	A team building session needs to happen whether in person or online.
			C)	Ground rules for regulating the flow of communication are less important in virtual groups because the communication is asynchronous.
			D)	All of the above
7			The conclusions from studying the use of teams in various companies show
			A)	most people welcome change to get rid of the routine of work.
			B)	most people are resistant to change that they do not control.
			C)	group decision making does not work well in high profile companies.
			D)	none of the above.
8			Looking back on proposed changes to corporations reveals that ____ of organizational attempts at change have failed.
			A)	30%
			B)	50%
			C)	75%
			D)	90%
9			Which of the following methods does Tubbs suggest can be used to overcome resistance to change?
			A)	People will accept changes that they have a part in planning.
			B)	People are more motivated to accept change when they are taken out of their comfort zones.
			C)	People will accept a new policy as long as it does not have to continue to be revamped after it is put in place.
			D)	All of the above
10			In the scenario where farmers who notice decreasing crop yields will be more receptive to farming innovations than those who are prospering, which principle of overcoming change is apparent?
			A)	People will accept change they have part in planning.
			B)	Change will be accepted if people do not feel insecure in the process.
			C)	Changes will be more easily accepted when people are involved in gathering facts that indicate the need for change.
			D)	Greater acceptance and commitment result when changes are open to revision.
11			When employees resist the company's use of a new computer system for fear that it will eliminate their jobs, which issue of resistance to change is apparent?
			A)	People will accept change they have part in planning.
			B)	Change will be accepted if people do not feel insecure in the process.
			C)	Changes will be more easily accepted when people are involved in gathering facts that indicate the need for change.
			D)	Greater acceptance and commitment result when changes are open to revision.
12			How does a leader normally assume this position in a self-managing team?
			A)	The person actively seeks the role by flattering other members.
			B)	The person is elected by the team.
			C)	Management appoints this person.
			D)	None of the above
13			Which of the following are valid explanations for management's decision to initiate the self-managing work concept?
			A)	A desire for additional productivity.
			B)	A desire to reduce conflicts.
			C)	A desire to improve job quality.
			D)	All of the above.
14			In Tubbs' discussion of innovation, which group is described as people who like change and get bored easily?
			A)	early majority.
			B)	innovators.
			C)	early adapters.
			D)	late majority
15			Which of the following statements about cohesiveness is accurate?
			A)	Cohesive groups always have higher productivity.
			B)	Cohesiveness creates greater harmony between groups.
			C)	Cohesiveness increases members' loyalty inside the group.
			D)	All of the above.